Inbox Tour

A conversation view built for operators, not screenshots.

The inbox is where Statxt stops feeling like a campaign tool and starts behaving like an operating system for customer communication. This page shows the actual workflow you are evaluating: intake, assignment, response, and follow-up.

Shared inbox and assignment workflow
Public tour visual
Shared threadsSLA contextPhone follow-up
Inbox screenshot showing a shared thread list, active conversation, and operator side rail
The tour now uses a screenshot-style workspace that shows thread intake, live conversation context, and operator follow-up panels in one frame.
01

Incoming messages land in a shared inbox

Replies, opt-outs, and inbound leads are grouped into conversations so operators are not jumping across tools.

02

Teams can assign and respond quickly

Operators can pick up a thread, hand it off, and preserve full context instead of losing message history in personal devices.

03

Calls and text activity stay visible together

Phone workflows, follow-ups, and message status live side by side so a rep knows exactly what happened before replying.