Compliance at Statxt
Statxt is built to help your business stay compliant while moving fast. We combine guardrails, automation, and operational visibility so your team can message confidently across TCPA, 10DLC, and carrier requirements.
TCPA Compliance
Consent-aware workflows, quiet hours, and suppression to support TCPA-ready messaging programs.
10DLC Registration
Guidance and workflow support for brand/campaign setup and approved use-case alignment.
DNC Management
Automatic opt-out handling plus DNC suppression across campaigns, conversations, and blast sends.
Content Guardrails
Prohibited-content and keyword guardrails designed to reduce risky messaging before it goes out.
Carrier Requirements
Built to align with carrier policies: opt-out standards, content expectations, and deliverability best practices.
CTIA Guidelines
Following CTIA best practices for business messaging programs.
Consent Management
Capture, store, and audit consent details so teams can move fast without losing provenance.
How Statxt Helps You Stay Compliant
Compliance isn’t a checkbox — it’s an operating system. Statxt bakes compliance into the workflow so your team doesn’t have to remember a dozen rules at send time.
- Prohibited/illegal keyword guardrails: Reduce risky outbound content with keyword-based checks designed to catch common prohibited themes before messages are sent.
- Automatic DNC suppression: Contacts on your DNC lists are automatically excluded from sends so you don’t accidentally message someone who opted out.
- Instant opt-out handling: STOP/UNSUBSCRIBE-style replies are processed automatically, with contacts suppressed going forward.
- DNC list uploads: Import suppression lists (e.g., prior opt-outs, legacy do-not-contact files) to keep every send clean.
Practical note
Statxt provides compliance tooling and guardrails — it’s not legal advice. Your policies, consent language, and use case still matter.
TCPA Compliance
The Telephone Consumer Protection Act (TCPA) is a federal law that regulates telemarketing calls and text messages. Statxt helps teams operationalize TCPA expectations:
- Consent capture: Document and store opt-in consent with timestamps and source information
- Opt-out processing: Automatic handling of STOP, UNSUBSCRIBE, and other opt-out keywords
- Quiet hours: Configurable send windows to respect time-of-day restrictions
- Suppression lists: DNC management and suppression to prevent messaging opted-out contacts
10DLC Registration
10DLC (10-Digit Long Code) is a system that enables businesses to send Application-to-Person (A2P) messages over local phone numbers. Statxt helps you run a clean program and keep registrations aligned:
- Brand registration: We guide you through registering your business with The Campaign Registry (TCR)
- Campaign registration: Register your messaging use cases to establish trust scores
- Number provisioning: Automatically link registered campaigns to your phone numbers
- Compliance monitoring: Ongoing monitoring to ensure your messaging stays within approved use cases
10DLC is required for A2P messaging
Unregistered traffic may be blocked or filtered by carriers. Statxt handles the registration process to ensure your messages are delivered.
Carrier Requirements
Major carriers have specific policies for business messaging. Statxt is designed to help you meet expectations around opt-out behavior, content quality, and program integrity:
- T-Mobile Code of Conduct for messaging
- AT&T Business Messaging Guidelines
- Verizon Short Code and Long Code policies
- Content filtering and spam prevention requirements
- Throughput limits and rate limiting policies
Prohibited Content
To protect deliverability and keep programs in good standing, Statxt enforces restrictions on certain message categories and risky patterns:
- SHAFT content (sex, hate, alcohol, firearms, tobacco)
- Illegal activities or controlled substances
- Phishing, fraud, or deceptive practices
- Unsolicited messages (spam)
- Content that violates carrier acceptable use policies
Our team may review accounts and traffic patterns and may restrict or suspend access for violations.
Your Responsibilities
While Statxt provides compliance tools and infrastructure, customers are responsible for:
- Obtaining proper consent before sending messages
- Accurately representing your business and messaging purpose
- Honoring opt-out requests promptly
- Maintaining records of consent
- Ensuring message content complies with all applicable laws
For detailed guidance, review our policies and the external references below.
External references